Restaurant Operation Manager

  
Advertised on : 07 Jul 2018 | Closing date : 05 Oct 2018

  Job Reference : 10259

RESTAURANT OPERATION MANAGER


JOB DESCRIPTION:
  • Manage branch(s) of a Restaurant Brand
  • Coordinating daily restaurant management operations
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations


REQUIREMENTS:
  • Candidate must possess at least a Diploma, Bachelor's Degree, any field.
  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, Preferably Italian or Japanese food & beverages
  • Strong leadership, motivational and people skills
  • Comprehend financial management skills
  • Required language(s): English, Bahasa Indonesia
  • At least 6 year(s) of working experience in the related field is required for this position.
  • Preferably Manager / Assistant Managers specializing in Food/Beverage/Restaurant Service or equivalent.
  • Full-Time position(s) available.
 

Functional Areas : Marketing;PR, Sponsorship & Events Management
Type of Employment : Permanent
Minimum Experience : 0
Work Location : Indonesia

   
 
 
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