Service Assurance and Contact Center Vice President

  
Advertised on : 30 Jul 2018 | Closing date : 28 Oct 2018

  Job Reference : 10369


Job Requirements:

·        Bachelor Degree in Engineering (Electronics, Computer Science and/or Telecommunication);

·        Minimum of 10 years in Managerial level;

·        At least minimum of 2 years working experience in Network Operation Center (NoC) and processes to run a trouble free network;

·        2 to 3 years’ experience in managing insourced or outsourced Contact Center;

·        Experience in managing tier 1 and 2 vendors and partners.

Skill Required:

·        Hands on experience of fixed line network preferably fiber network;

·        Time management skills;

·        Contact center management;

·        Vendor management;

·         Cost effective network operation.

 

 

Functional Areas : IT;Data Centre Operations / Management
Type of Employment : Permanent
Minimum Experience : 10
Work Location : Indonesia

   
 
 
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