The Sales Support role provides administrative and operational support to the sales team, with a key focus on communicating with Japanese-speaking clients in a professional business environment. The position also coordinates closely with the Singapore office to support customer orders, delivery schedules, sales documentation, and smooth day-to-day operations.
Responsibilities
Prepare and process sales-related documents, including quotations, order forms, and invoices
Manage email and telephone communications with Japanese-speaking clients in a professional business environment
Coordinate closely with the Singapore office to support smooth business operations
Provide administrative and operational support to the sales team
Monitor and manage customer orders, delivery schedules, and related follow-ups
Maintain accurate records through data entry and document management
Perform other sales administration and general office support duties as required
Requirements
JLPT N2 certification or equivalent Japanese language proficiency
Strong ability to communicate effectively in Japanese within a business environment
Basic working proficiency in English and/or Indonesian
Familiarity with Microsoft Office applications, particularly Excel, Word, and Outlook
Strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently
About the company
A company providing marine and industrial equipment, spare parts, and technical services. Its services include equipment installation, maintenance, repair, and after-sales support.