Local Technical Sales Supervisor (Chinese Speaking) - Morowali based

Job title: Local Technical Sales Supervisor (Chinese Speaking) - Morowali based
Contract type: Temp/Contract
Location: Indonesia
Salary: NA
Start date: 03 Jun 2020
Job Reference: 12921
Contact details: Yoyi Eka Putra Nugraha Tanjung
Contact email:
Job published: 18 days ago

Our client is a Malaysian Manufacturing for Refractory Products, Flow Control Mechanism, and Precast Shape Products



  • Reports to Head of Sales Indonesia

·         Purpose:   

o   The role will oversee both Technical and Sales of Advanced Refractory of steel business located in Indonesia Morowali Industrial Park (IMIP).

  • Key Result Areas:

o   Trouble shooting and problem solving.

o   Carry out product presentation.

o   Propose new product and create new market share.

o   Monitor and fulfil Monthly Sales Forecast and Yearly Sales Budget.

o   Meeting customer requirement

o   Monitoring product trial

o   HSE: to adhere to Vesuvius standards either individually or group or when involving sub-contractors at customer installations site.

o   Customer Complains: Handling customer complains arising out of Vesuvius products performance. Raise CCAR in Vesuvius system and actively participate to solve them.

o   Competitor information and market dynamics/ changes to observe and record/ inform/ feedback.

o   Preparing monthly report on 2nd of each month for his accounts and feedback to Sales Manager.

  • Oversee all on site technical and sales activities of Advance Refractory use in smelters, Blast furnace cast house, Blast Oxygen Furnace, Iron Ladle, Steel Ladle and tundish.
  • Develop sales volume, new product trial and market share of Advanced Refractory business.
  • Ensure the clients’ needs are fulfilled by resolving any issues that arise through customer relationship management. 
  • Working closely with Head of Sales-Indonesia to execute market strategies and plan in both plant.
  • Support pre-sales technical bidding activities by responding to RFI/RFQ/RFP, preparing and delivering technical presentation and demonstration.



  • MUST willing to travel and stay in IMIP, Sulawesi.
  • MUST Fluent in Chinese language. Advantage -can read and write in Chinese.
  • Degree of Materials Engineering/Metallurgy.
  • 3 - 5 years’ experience in steel making and refractory. Advantage would be given to those has experience work in steel mill in China.
  • Refractory Engineering and Steel Making knowledge. Preferable experience in Stainless Steel making and process.
  • English and computer skills (Good skills on excel, word, power point).

·         Skills & Behavior:

    • Team work, open minded and good communication skills.
    • Good problem solving skills.
    • Good selling and negotiation skills.
    • Good communication and presentation skills.
    • Customer service oriented.

·         Problem Solving & Complexity:

o   Handle customers’ complaint on quality and delivery issue and resolve using Vesuvius CCAR system using 8DPPS system.

    • Dealing commercially with distributors/ customers.
    • Obtain competitor information.
    • Monitor new product cut trial.