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Collection & Planning Manager

Job title: Collection & Planning Manager
Location: Jakarta
Specialisation: Banking & Financial Services / Insurance
Salary: IDR 234,000,000 - 286,000,000 (Annual)
Reference: PR/123144
Job published: July 30, 2025 10:32
Work Arrangement: Onsite

Job Description:

  • Provide support in the implementation and adherence to company Rules and Standard Operating Procedures (SOP).

  • Ensure adequate staffing across all departments; identify and report reasons for any manpower gaps.

  • Develop and implement incentive schemes based on KPIs set by management. Responsible for the calculation and monthly distribution of incentives.

  • Oversee and monitor the team’s activities.

  • Drive and ensure the achievement of Desk Collection (DC) targets.

  • Monitor and ensure the proper execution of restructuring administration activities.

  • Ensure timely and accurate submission of all management-requested reports.

  • Lead initiatives related to system improvements and anti-fraud measures within the collections function.

 

Requirements:

  • Minimum of a Bachelor’s Degree in Business Administration, Management, or a related field.

  • At least 3 years of relevant experience in financial services or multi-finance companies.

  • At least 5 years of experience in strategic desk collection planning role.

  • Proficient in both written and spoken English and Bahasa Indonesia.

  • Computer literate, especially in MS Office applications (Word, Excel, PowerPoint).

  • Strong skills in data analysis, reporting, communication, negotiation, leadership, and networking.