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ECommerce Maanger

Job title: ECommerce Maanger
Location: Indonesia
Specialisation: Others
Salary: NA
Reference: en-16748
Job Reference: 13727
Contact details: Yulie Asil
Contact email: Yulistyowati@jac-recruitment.com
Job published: July 31, 2021 18:21

This role will focus primarily on managing operational process supporting Ecommerce business. This includes order processing and fulfillment, customer service, information technology, financial operations/payment processing, inventory management and replenishment strategy

KPI 1 Operational Expenses KPI 2 Customer NPS KPI 3 Return and Cancellation Rate KPI 4 Order fulfillment and Shipping Lead times

Functional Skills

  • Strong analytical mindset, ability to make data driven decisions and push them to life −

  • Strong understanding of ecom operations and technologies

  • Willingness to take own initiatives and work independently on assigned tasks with little guidance as well as accept direction on given assignments

  • Experience in coordinating internal and external service providers

  • Eager to global communication and an attitude to be initiative

  • Highly organized, detailoriented and focused on quality control and execution efficiency

  • Strong customer focus orientation

Requirement

  • Bachelor Degree from any reputable Univeristy

  • At least 5 years experiences in solid Ecomm operations / consulting expeirence, with proven organization and execution experience with internal / external parties preferred