ECommerce Maanger

Job title: ECommerce Maanger
Contract type: Part Time
Location: Indonesia
Salary: NA
Start date: 14 Jun 2021
Job Reference: 13727
Contact details: Yulie Asil
Contact email:
Job published: 4 days ago

This role will focus primarily on managing operational process supporting Ecommerce business. This includes order processing and fulfillment, customer service, information technology, financial operations/payment processing, inventory management and replenishment strategy

KPI 1 Operational Expenses KPI 2 Customer NPS KPI 3 Return and Cancellation Rate KPI 4 Order fulfillment and Shipping Lead times

Functional Skills

  • Strong analytical mindset, ability to make data driven decisions and push them to life −
  • Strong understanding of ecom operations and technologies
  • Willingness to take own initiatives and work independently on assigned tasks with little guidance as well as accept direction on given assignments
  • Experience in coordinating internal and external service providers
  • Eager to global communication and an attitude to be initiative
  • Highly organized, detailoriented and focused on quality control and execution efficiency
  • Strong customer focus orientation


  • Bachelor Degree from any reputable Univeristy
  • At least 5 years experiences in solid Ecomm operations / consulting expeirence, with proven organization and execution experience with internal / external parties preferred