HR Training, OD & Performance Assistant Manager

Key Function:

• Manage all aspects of performance management, learning & development, organizational development, and e-Learning for employees and sister company.
• Play a key role in organization and succession planning initiatives.
• Assist the HR GL with other company projects as needed.

Success Profile:
Knowledge:

• In-depth understanding of performance management methodologies, adult learning principles, organizational development best practices, and e-learning platforms.
• Solid knowledge of HR policies and procedures related to performance appraisal, training & development, career development, and organizational changes.
• Familiarity with relevant HR management systems (e.g., SAP SF, e-Learning platform).
• Knowledge of HR reporting and data analysis techniques.

Competencies:

• Strategic Performance Management: Designs and implements effective performance management systems that align with organizational goals and individual development plans.
• Training & Development Expertise: Develops and delivers engaging training programs that address employee needs and improve skills and knowledge.
• Organization Development Savvy: Assists in the development and implementation of succession planning initiatives, organizational structure changes, and talent management programs.
• Data Analysis and Reporting: Analyzes performance data, training data, and employee feedback to identify trends and inform strategic decisions.
• Project Management: Manages multiple projects concurrently, prioritizing tasks, meeting deadlines, and managing resources effectively.
• Communication and Collaboration: Excellent written and verbal communication skills, builds strong relationships with stakeholders across the organization.
• Problem Solving and Decision Making: Identifies problems, analyzes alternatives, and makes sound decisions based on available information.
• Leadership and Delegation: Leads by example, empowers team members, and delegates tasks effectively.

Experience:

• Minimum 5 years of experience in a training & development, performance management, or organizational development role, ideally within a multinational company.
• Demonstrated experience in designing and implementing training programs, conducting performance appraisals, facilitating career development discussions, and managing projects.
• Experience working with HR management systems and e-learning platforms.

Personal Attributes:

• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Highly motivated and results-oriented.
• Adaptable and flexible in a fast-paced environment.
• Passionate about employee development and organizational growth.

Additional Qualifications:

• Certified HR Management or Certified HR Development professional (preferred).
• Fluency in English (both written and verbal) is essential.
• Age range of 33-38 years old preferred (flexible based on qualifications).

Responsibilities:
Performance Management (Non-Administration):

• Manage all aspects of the performance appraisal process, including setting goals, conducting reviews, providing feedback, and analyzing data.
• Facilitate career development discussions.
• Prepare and propose performance appraisal guidelines and schedules.
• Conduct calibration meetings and update performance appraisal files.
• Manage promotions process, including collecting data, recommending candidates, and preparing materials for interviews.
• Provide support to employees using SAP SF for performance appraisals.

Performance Management (Administration):

• Manage OJT probation process, including scheduling meetings, monitoring completion, and preparing documents.
• Launch and monitor performance appraisal forms in SAP SF.
• Arrange meetings for calibration and promotion.
• Prepare documents for promotions and probation decisions.
• Update employee career information in HR systems.

Learning & Development (Non-Administration):

• Develop and implement training plans for employees at all levels.
• Liaise with departments to collect training needs and requests.
• Facilitate training sessions, both online and offline.
• Collect and analyze training data and feedback.
• Develop e-learning content and manage the e-Learning platform.
• Launch and monitor online courses for new employees.

Learning & Development (Administration):

• Arrange meetings to plan training programs.
• Assist trainers with developing training materials.
• Monitor completion of online courses and collect feedback.
• Manage training attendance information in HR systems.
• Liaise with external vendors for e-learning platform maintenance and renewal.

Organization Development (Non-Administration):

• Assist with succession planning initiatives by collecting data, facilitating meetings, and preparing documents.
• Analyze organizational data and prepare reports on headcount, demographics, and other key metrics.

Organization Development (Administration):

• Share formats and collect data for organization and succession plans.
• Arrange meetings and prepare documents for organizational changes.
• Update employee positions in HR systems following organizational changes.
• Upload headcount information to relevant portals.