Job Descriptions:
- Provide support for enterprise applications, ensuring system reliability and availability.
- Conduct user training to maximize application utilization and user proficiency.
- Perform routine system maintenance, monitor application health, and manage performance to proactively identify and resolve potential issues.
- Resolve complex technical issues related to application functionality, data, and system integration.
- Create and maintain detailed system documentation, user guides, standard operating procedures (SOPs), and generate operational reports on system performance and issues.
- Engage in IT projects, including system upgrades, enhancements, and implementation of new digital solutions.
Requirements:
- Bachelor's degree in information systems, computer science, or a relevant field.
- Having 1 - 3 years of experience in IT Application or System Administration.
- Solid knowledge of Microsoft Office suite, Programming Language (e.g., C/C++, SQL, Python, etc).
- Familiarity with database concepts and management (e.g., data querying, integrity, etc).
- Knowledge of System Integration principles and the drive towards Digitalization.
- Strong communication skills, able to collaborate with users from various departments.
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